Raving's Customer Service Evaluation offers a contemporary method of service
assessments that gives you a quick and accurate reading of the level of customer service in your casino. This innovative method of evaluation, created and designed by Raving Consulting Company, is based on multiple, concise interactions with strict guidelines from the "first impression" appearance, through the initial greeting and interaction, to the departure. The service
consultants report back to Raving Consulting Company on how your customers are made to "feel."
Then Raving Consulting Company provides you with a complete confidential report based on Raving's expertise that outlines your areas of strength and weakness, guidelines for improvement, and available resources. Use this tool to measure your own or your competitor's quality of customer service.
Even design casino promotions based on your employees' ability to deliver outstanding customer service.
HOW TO CONTACT RAVING CONSULTING COMPANY
If you are interested in securing the services
of Raving Consulting Company or in implementing a Raving Promotion, please
contact:
Dennis Conrad, President and Chief Strategist
Raving Consulting Company
475 Hill Street, Suite G
Reno, Nevada 89501
Phone: (775) 329-7864
FAX: (775) 329-4947
email: dennis@ravingconsulting.com |
